Privacy policy.

How information is collected and used

When you contact Pillar, the firm may collect your name, email address, phone number, business details and message content so the team can respond to your enquiry and provide accounting or advisory services.

Pillar may also receive information you provide during consultation, onboarding and service delivery. Information is used for communication, accounting work, tax and compliance support, business advisory, billing and record keeping.

Cookies and analytics

Google Analytics 4 analytics cookies are on by default. Pillar uses them to count page visits and understand how website content is used. Page-view events send this site’s origin and path with a blank referrer; query parameters, fragments, enquiry contents, names, phone numbers, email addresses and financial details are excluded.

Google may process standard browser, device, session and approximate-location data outside New Zealand. You can reject analytics or change your choice at any time through Cookie settings in the footer. Your choice is saved in this browser; rejecting disables analytics and clears Google Analytics cookies set by this site. Rejection remains in effect on later visits and does not affect the contact form. It does not erase data already received by Google. Advertising signals and ad personalisation remain disabled.

本网站默认启用 Google Analytics 4 分析 Cookie，用于统计页面访问、了解内容使用情况，以改进网站。页面访问事件只发送本站来源与路径，并留空来源页；查询参数、片段、咨询内容和财务资料不会发送。Google 可能在新西兰境外处理常规浏览器、设备、会话和大致位置数据。您可随时通过页脚的「Cookie 设置」拒绝分析或更改选择；拒绝后会停用分析并清除本网站设置的 Google Analytics Cookie，后续访问仍保持关闭。

Storage and security

Personal information is stored with reasonable safeguards against loss, unauthorised access, misuse or disclosure. Do not send highly sensitive documents through the website form unless Pillar has asked you to use a secure channel.

Disclosure

Pillar does not sell personal information. Information may be shared with professional partners, software providers or government agencies only where required to provide services, comply with law or respond to your request.

Access and correction

You may ask to access or correct personal information held about you by using the contact details below.

Contact

For privacy questions, contact Pillar at 232 Penrose Road, Mt Wellington, Auckland 1060, or use the partner contacts below.